Frequently Asked Questions

You've got questions, we've got answers!

To find answers to questions about your CognitiveTPG printer, software, drivers and other troubleshooting concerns, you can search by product category or individual products from either our barcode or Point of Sale printers using the navigation menu to the right.

If you find any discrepancies in these Frequently Asked Questions or would like to make any additional suggestions, please email us at tsupport@cognitivetpg.com.